Privacy Statement

Privacy Statement - Gates Tech Zone

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies?

What are your data protection rights?

Who are we?

Gates Corporation, based in Denver, Colorado, is a leading manufacturer of application-specific fluid power and power transmission solutions. The European headquarter is Gates Industrial Europe SARL, a private limited liability company under Luxembourg law, with registered offices at Boulevard d’Avranches 16, 1160 Luxembourg. Further we will refer to both entities as “we”/”us”/”Gates”.

Gates is committed to protecting and respecting any personal information you share with us. Gates will be acting as a "data controller" for the processing activities described in this statement, which means that we define the purposes and the means for these processing activities. This privacy statement will explain how our organization uses the personal data we collect from you when you use our website www.gatestechzone.com (“Gatestechzone”).

Gates is committed to respecting privacy regulations and data protection rights. For general information on the processing of personal data by Gates, please first read the Gates Global Internal Privacy Principles and the Gates Industrial Europe SARL Privacy Policy, found here: https://www.gates.com/gb/en/utility/privacy-policy.

The Gates Tech Zone website contains links to other websites. This privacy statement applies only to our website Gatestechzone, so if you click on a link to another website, you should read their privacy policy.

Gatestechzone is an open website for suppliers and potential and existing customers, including garages having interest in Gates automotive replacement products. This privacy statement concerns specifically the processing of their personal data through Gatestechzone.

What data do we collect?

We collect and process the personal data entered by you on Gatestechzone website in order to conduct our activities and to engage with you.  We only collect information which is necessary, relevant and adequate for the purpose for which you are providing it to us. We collect both personal and non-personal data in order to understand how you use our website, to provide the best online experience and to improve our product and services. The personal data which we may collect is the following:

• For non-identified users: IP address, pages you visited, how long you visited them, cursor use, device used, internet browser & provider, date & time of visit, cookies information and the website use to accessed this website.
• For identified users: includes data listed for non-identified users and all data entered by you. It may include: First name, Last name, E-mail, Language, Company name, Street address, Postal code, City, State/Province, VAT, Phone number, GSM number, Vehicle brand, Vehicle Model, Vehicle Year, Fuel type, Engine code, Gates Europe part number and any correspondence you send us.

  We do not collect any special categories of personal data collected (such as health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation).

  How do we collect your data?

   

  We collect personal data by different means:

• Offline: during events via business cards, forms, invoices, credit notes or any other document you provide.
• Online: using cookies and when you fill out an online form (account registration, newsletters sign up, webinars and all processed forms)

We collect data with your consent if applicable, when you browse on or use the Website, via cookies about how you use the Website. Cookies are the technology used on the Website to collect your user information. Gatestechzone.com use of cookies is described further in this statement.

We may also receive your data indirectly from sources such as:

• Distributors and business partners
• IT provider / web agency: The Reference
• Marketing solution partner: Flexmail
• Analytics solution provider: Google, Adobe, Hotjar
• Social media networks: Facebook, Twitter, LinkedIn, Instagram

We have no control over the process used by the social networks to collect information relating to browsing on the site and relating to the personal data that they have. We invite you to read the privacy protection policies of these social networks to ascertain the purposes, particularly the advertising purposes, of the browsing data that they may collect using these application buttons. These policies must in particular allow you to express your choices to these social networks, in particular by changing the settings of your accounts on each of these networks.

How will we use your data?

We collect your data so that we can:

• Offer the best online experience (image and video quality, text in your language, personalized information)
• In case you are an existing client, we use it to process your order and manage your account.
• In case you subscribe to our Newsletter, we use your data to mail you with special offers on other products and services related to your product or contract.
• If relevant, to provide you with all information required to connect in case of an online training (webinar, one-to-one meeting)

Gates will not share personal data with third parties. Only in case we have your consent, we will share your data with our partner companies so that they may offer you their products, services or information about the product you requested. 

How do we store your data?

Gates securely stores your data in our Customer Relationship Management Systems Salesforce and Oracle CRM – both with databases in the US. Both companies are privacy shield. On their website, you can find their security precautions to ensure that your personal data is protected.

If you subscribe to the newsletter, your contact data is being stored in Flexmail, which is an email marketing tool with the database located in the EU.

In these databases, Gates will keep your personal data for as long as necessary with regard to the purpose(s) of the processing. Depending on whether you are an existing or potential customer, specific data retention periods will apply. Once this time period has expired, we will delete your data: in case you are a potential customer, it will be deleted after 3 years, in case you are an inactive client, your data will be deleted after 7 years.

In addition, Gates will apply adequate security measures to your personal data to protect them against any type of harm, such as unauthorized access or disclosure, loss, theft or damage. The level of security will be adapted to the nature of the processing activities and will be updated as technology evolves. If data transfers take place outside of the EEA, Gates takes appropriate steps to ensure the protection of personal data, in particular by an intragroup data transfer agreement.

Marketing

If you are an existing customer, we would like to send you information about similar products and services of our Gates companies that we think you might like. We are doing this based on the performance of the contract. If you are a potential customer, we will ask for your consent to receive marketing.

In case you receive Gates marketing, you may always opt out. All of our emails will provide a link to edit your preferences or unsubscribe.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of the Gates Corporation.

If you no longer wish to be contacted for marketing purposes, please let us via [email protected].

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Gates Europe uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in;
• Understanding how you use our website;
• Collect you interest: products & services offered by Gates Europe;
• Provide the information linked to your interests;
• Offer you ways to contact us easily.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality/Necessary – Gates Europe uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
• Analytics/Performances – Gates Europe uses these cookies in order to collect information about user’s navigation and use of our website. These third-party cookies collect both anonymous and identified data which is used to improve our products and services.
• Advertising/Targeting – Gates Europe uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Gates Europe sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Here is the detail of the cookies used on Gatestechzone.com

How to manage your cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, if you do so, some of our website features may not function as a result.

Each browser uses a different process to manage cookies settings. Please refer to the following link to manage your cookies:

What are your data protection rights?

Gates would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Gates for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Gates correct any information you believe is inaccurate. You also have the right to request Gates to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Gates erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Gates restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Gates processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Gates transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a data subject request, we have one month to respond to you after the receipt of a complete, verified request.

If you would like to exercise any of these rights or in case you have any question about this privacy statement, please do not hesitate to contact us rel="noopener noreferrer" via [email protected] or via Post:

1. For questions regarding our processing activities and database in the US (Oracle CRM or Salesforce):

   Data Privacy Team
   Gates Corporation

   1144 15th St., Suite #1400

   Denver, CO 80202, US

    

2. For questions regarding our processing activities and databases in Europe (e.g. Flexmail)

Data Privacy Team
Gates Industrial Europe SARL 
16 Boulevard D'Avranches
L-1160 Luxembourg

Specifically for our German entities, we have appointed a Data Protection Officer, to be contacted via [email protected]

We keep our privacy policies and statements under regular review and place any updates on this web page. This privacy policy was last updated in June 2020.